Sinofarm integration between ERP CRM and WEB

Project information

In modern business, it is no longer possible to imagine the use of only one program, Sinofarm d.o.o. faced this challenge.
As a legal entity that successfully operates and distributes, sells medical equipment for more than 20 years, in its daily business, communication with customers and suppliers
the use of several programs is necessary. In addition to the ERP system for sales, CRM is inevitable, the third segment is B2C/B2B web sales.

Key points of the project

Synchronization between three applications

•  ERP
•  CRM
•  B2C/B2B

Completed data exchange requests

•  Inventory calculation sending to CRM
•  Synchronization of clients from ERP to other programs
•  Sending orders to ERP

Conclusion

• Directly promoted sales
• Increased efficiency of CRM
• Removed dependence on the human factor